SUPPLIERS & SUBPROCESSORS
Third-Party Suppliers and Subprocessors
This page explains the third-party suppliers and subprocessors used to help provide helloBill.
We use trusted suppliers for hosting, security, payments, Open Banking, AI processing, communications, analytics, support, compliance and operational services.
The current supplier and subprocessor list is maintained through our Trust Centre: https://trust.hellobill.com
Supplier categories
| Category | What it supports |
|---|---|
| Hosting and infrastructure | Running and securing the helloBill service |
| Security and compliance | Monitoring, access control, audit evidence and compliance management |
| Payments and Open Banking | Payment authority, bank verification, Pay by Bank and payment-related steps |
| AI processing | AI-assisted service features and action support |
| Communications and CRM | Service messages, marketing preferences and customer communications |
| Support | Customer support and complaints handling |
| Analytics and observability | Product performance, reliability, errors and improvement |
Updates
We may update our supplier and subprocessor list as suppliers change. Where a change materially affects how we use your personal data, we will update our Privacy Notice or notify you where required.